電郵 常用/備用片語

如果你在外商工作或常常需要用 email 跟國外客戶/廠商溝通, 應該發現自己會習慣用某些片語, 這類的片語可以叫做 stock phrases, 就像是你的庫存一樣, 隨時備用. 這沒什麼不好或不對, 比較棘手的是不要寫得讓人覺得你不真誠, 只是在虛應而己. 

下面就幾種情況列出可行的email 寫法,

1. 當你要寫給不認識的人email 時,

• 正式一點時

Might I take a monet of your time...(用在email 開頭)

Please may I introduce myself...(用在email 開頭)

Many thanks again for your time. (用在email 結尾)

• 親切/不那麼正式一點

I'm just emailing to ask...(用在email 開頭)

I'm a friend of Bob's...(用在email 開頭)

Just let me know if you have any questions. (用在email 結尾)

Drop me an email, or give me a ring, if you want any more information. (用在email 結尾)

2. 當你要回覆某人問題時,

• 正式一點時

I trust above resolves your queries. Should you have any further questions, please do not hesitate to contact me.

• 親切/不那麼正式一點

Hope the above helps, but email again if you're still having any difficulities.

I know that's a lot to take in, so let me know if anything I've said doesn't make sense.

3. 當你需要收信人有所行動時,

• 正式一點時

I would appreciate your help in this matter.

• 親切/不那麼正式一點

Could you look into this?

Would you mind checking it out for me?

Thanks in advance.

Can you get back to me once you have a chance to investigate?

I'd love to hear your advice on this one.

4. 當你需要對方有回應時(不見得需要對方做些俱體事情),

• 正式一點時

I await a response at your earliest convenience.

• 親切/不那麼正式一點

Can you drop me a quick word so I know you've received this?

Look forward to hearing from you.

5. 當你一直沒收到回覆而想要對方給點反應時,

• 正式一點時

In reference to my email of June 20th...

• 親切/不那麼正式一點

Just wonder if you got my email (June 20th)?

When you got a moment, could you drop me a line about my last email?